Terms of Service

These Terms are the agreement between you and EastDusk regarding use of this site and the purchase of our pieces. By accessing the site or placing an order you accept them. If you do not agree, please do not use the site.

You must be of legal age in your jurisdiction, or use the site with the consent of a parent or guardian. You agree that the details you register are accurate and that you will keep your password secure. Activity through your account is your responsibility.

All orders are subject to acceptance. Prices are shown in the currency displayed at checkout and may vary by region or exchange rate. If a price is clearly incorrect, we may cancel the order before dispatch and refund you in full. Promotion prices apply only during the stated period, while stock lasts.

Payment is taken at checkout through the methods we support. Payments are processed by third-party providers; we do not store full card details. Orders enter production or dispatch once payment has cleared. Applicable taxes and import duties are payable by the recipient.

Estimated delivery times are indicative and may be extended by holidays, customs or carrier delays. Risk passes to you when the order is handed to the carrier. If a parcel is lost or damaged in transit, contact us and we will help. See Shipping & Returns for details.

Except for bespoke, engraved or clearly marked final-sale pieces, unworn items in their original condition may be returned or exchanged within 14 days of delivery. Refunds are issued to the original payment method. The process and exceptions are set out in Shipping & Returns.

Bespoke pieces cannot be cancelled or refunded once the design is confirmed and production has begun. Natural stones and handwork may show slight variations, which are not treated as faults. Designs you submit are used to make and deliver that piece.

Text, images, designs, marks and page structure on this site are protected by intellectual property law and may not be copied, distributed or used commercially without permission. You retain ownership of designs you submit and grant us a limited licence to use them as needed to make, display and deliver the piece.

To the fullest extent permitted by law, we are not liable for indirect, incidental or punitive losses arising from use of, or inability to use, this site. Our total liability for any order will not exceed the amount you actually paid for that order.

These Terms are governed by the laws of the People’s Republic of China. Disputes will first be addressed in good faith; if unresolved, they will be submitted to the competent courts where EastDusk is established.

We may update these Terms from time to time. The revised version will be published on this page and takes effect when published. If you have questions, email hello@eastdusk.com.